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Apple acknowledged the issue with the keyboard in the MacBook and offered users a free repair

Apple has launched a new service program for their laptops. Now MacBook owners, faced with a “stuck” keyboard, will be free to fix it.

“Today we are launching a new service program for a small group of customers, MacBook and MacBook Pro, faced with one of the following problems: keystrokes repeated unexpectedly, letters and symbols appearing in the text even after the key is pressed, the keys “stick” and not respond to clicks,” said Apple.

The Corporation otimeli that the process of repair may include replacement of one or several keys and a full keyboard replacement. Employees of authorized service centers not only fix laptops for free, but also compensate for the cost of the previous repair, if the owner of the computer has recently been repaired keyboard.

Under the program suit you:

  • MacBook 12 (2015 and newer)
  • MacBook Pro 13 (without TouchBar with two Thunderbolt ports 2016 and later)
  • MacBook Pro 13 (with TouchBar with four Thunderbolt ports 2016 and later)
  • MacBook Pro 15 (2016 and later)

The owners of these computers can seek assistance at the Apple Store or to the partners of the company for the payment of money or free repair.

The launch of this campaign from Apple was preceded by a lawsuit against the Corporation. Users have sued the manufacturer of the MacBook because of massive problems with keyboards.

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