The first buyers of the iPad Pro started to report serious failure which affects all the model. On the Apple support forum users complain that if a gadget to charge overnight or at least a few hours, after that it ceases to respond to user actions and the screen remains black. Apple acknowledged the fault and issued instructions about what to do in that case, if your tablet stops responding to commands.
According to Apple, the solution is to force restart the iPad Pro, which is the simultaneous holding of buttons “home” and “sleep” for 10 seconds. After that the device starts to work normally and show the correct battery. The company stresses that this is a temporary solution. “Apple knows about the problem and examining the causes,” reads the company’s website.
Users in the Network offer another solution: to transfer iPad Pro to the charging period in airplane mode. It is assumed that the problem is caused by the backup feature in iCloud, which is activated while connecting the gadget to charge, so another way to solve the problem — disabling backups.
Some users however have reported the problem even after replacing iPad Pro for a new one.