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Users of MacBook Pro with peelable displays demanded Apple to replace laptops

Apple will have to act as the Respondent in the proceedings of the MacBook Pro, accusing the company in the sale of laptops with defective display. Signature to the appropriate appeal collects a resident of Bangkok, named Cody, Overup.

Apple laptops have a special anti-glare coating on the screen that lowers the level of reflection: the image looks perfect at home and on the street. The problem is that when the lid is closed the laptop surface layer at the time of contact with the keyboard exposed to friction and after a while moves away from the display panel.

At the site of the civil campaign Change.org Cody Uvarum opened the gathering of signatures for the replacement of defective laptop under warranty. The coating, according to him, can start to peel after a few months after purchase. Usually the damage appear on the MacBook, which is often carried in a bag or in a backpack — the color comes off when in contact with the keys. The problem is the Retina MacBook Pro, released in 2012-2014.

“Each of us has invested over $2000 of your hard-earned money in a beautiful brand new MacBook Pro with Retina display and expects the best. Did you expect we, the notebook displays will become ugly through the months/days/years? No!”, – writes-to-use Uvarum. Mac user complained that Apple had twice denied him warranty repair display.

To contact the company and to exchange the MacBook warranty is not possible, such injuries are classified as “cosmetic” and are not considered warranty. The owners extended warranty AppleCare have the opportunity to replace my MacBook for a new one — the rest refuse to replace, lamented “makemod”.

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Discussion on the Apple website gathered several hundred thousand views and over 700 comments of our users, who discovered the damage on the screens of their laptops. According to those affected laptop owners who have already managed to contact the service center of Apple, the company blamed the problems on the users themselves — according to technical support, they did not follow instructions for the care of the gadgets available on the Apple website. The cost of restoring its former condition screen is $800 is the cheapest Retina MacBook Pro costs only $300 more expensive.

The petition Cody Uvuru already signed around 2000 Mac users.

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