MegaFon has analyzed more than 30 000 requests of the subscribers for information service and in the brand stores in 2015 with questions about the quality of communication and mobile Internet. On the basis of the obtained data was compiled list of external factors that can affect call quality and mobile Internet.
“When a caller is facing challenges in mobile services, he usually thinks that the reason of omissions of the service provider. In fact, the provision of voice and Internet can be influenced by external factors, which directly depend on the user,” – said in an interview Urfo, the representative of “Megaphone” Anton Shcherbakov.
The operator has made the top 5 factors that often degrade the quality and speed of the Internet.
No. 1: the signal Quality depends on the device the correctness of his work settings, level of technologies (2G, 3G, 4G). Outdated, less functional smartphone or tablet can work worse than their modern counterparts. Therefore, for best performance, it is recommended to use more modern gadgets, as well as to update the software.
No. 2: the SIM card has a certain lifespan, like any chip. During its “aging” the observed interference in the working of our services or network loss, so it is recommended approximately every two years to change it in stores that are completely free.
No. 3: the Set of running applications, simultaneous operation of the instant messengers, auto upgrade may lead to a decrease in the rate and functionality of a smartphone, therefore it is important to close unnecessary programs.
No. 4: Viruses and malware can also spread to speed, the amount of traffic, availability of resources, including the substitution content of the site. Therefore, it is crucial to update your antivirus program and check gadgets for viruses.
No. 5: This, at first glance, insignificant factors as the presence on the glass of the protective film can weaken the network signal and degrade the performance of the services. In practice, its elimination significantly improves voice and Internet services in public institutions, many motorists.
Following these recommendations, you can always be online and with comfort to communicate with friends and family, said the operator.
