In 2014 almost immediately after the release of iPhone 6 and iPhone 6 Plus in a network there were complaints about the fact that smartphones are easy to bend. The situation became a sensation and made the current tests of strength gadgets so popular. A year later came the iPhone 6s and 6s Plus, the first owners of which complained about problems with overheating. History repeats itself in the case of models of the new generation iPhone 7 and 7 Plus. However, this time some of the first owners of new products are complaining about the sound during telephone conversations.
Some users of the iPhone 7 and iPhone 7 Plus reported low quality of sound during phone conversations. Complaints appeared on the Apple support website. The first issue wrote a user by the name of Stephen Fisher. His post is dated September 16 – the day of the start of sales of the iPhone 7.
“Just bought two new iPhone 7 Plus and noticed that both tubes sound of incoming calls is very strange. I have a regular leather Apple case. But the incoming voice sounds like budino at a distance: if sound is behind the phone or something. As if the phone is put on speakerphone, but it’s not. Before, I had an iPhone 6 and had this problem,” he writes.
In a thread discussing problems users have left many comments with the same complaints. Most of them own an iPhone 7 Plus.
Apple has not officially commented on the problem, but on the company website there is an article under the headline “Missing or distorted sound from the speaker iPhone. It proposes in the event of such defects to increase the sound, restart the device or remove contamination from the speaker using a brush with soft bristles. None of these methods solves the problem with the iPhone 7.
Previously users have complained a strange whistling in iPhone 7 that arise in scenarios with heavy load on the processor device, for example, in games. In addition, some users experience problems with the wired EarPods Lightning connector. In particular, we are talking about what unit is the volume control stops working as a result, the user cannot answer the call or give Siri a command.