LG says that the new 5K monitors UltraFine problem with interference due to closely spaced fixed router
03.02.2017 Erika J. Wells 0 Comments
In late January, we wrote that owners of the LG monitors UltraFine 5K complain of problems with the device and connected MacBook Pro. Complaints were quite a lot, but no official statements has not followed. Moreover, Apple is beginning to remove negative reviews from online store.
In the end, the source of the problem was found. If monitor LG UltraFine 5K is too close to the router Wi-Fi, this leads to failures in the MacBook. In particular, if the monitor is close to the router, it will start to become unstable up to the freezing and monitor, and connected laptop. The problem actually was confirmed by LG tech support.
In 9to5mac received the official comment LG. The company acknowledged the failure. According to company representatives, they occur when the distance between the monitor and the wifi router is less than 0.6 m. the Problem can be solved by changing the router location or monitor. If this fails, the manufacturer recommends to contact the nearest service centre of LG.
In addition, from February 27-inch 5K display have better shielding.
LG Ultrafine 5K sells Apple in an external monitor for a MacBook Pro. In fact, this is the replacement canceled last summer brand monitor Thunderbolt Display. And it is not cheap — $974 before the end of March, and then cease to act discount and the price will return to its original state at $1299.