Subscribers of “MegaFon” again complained about the lack of communication in Moscow and other regions throughout Russia. About this users write in social networks, and reaffirmed the support of the operator.
“Currently, there is a temporary loss of network coverage and lack of network registration in the near future the problem will be resolved,” — said support. In a press-service of “MegaFon” said that in Moscow and several other cities there are temporary difficulties with voice communication. The decline in the success of the dialler -40%.
“Technical experts “the Megaphone” to carry out restoration work, the traffic is transferred to the backup channels. Mobile Internet continues to be stable. We plan to restore full operation of the network in the near future. Subscribers we apologize for the inconvenience,” said the company.
On may 19 the network of “MegaFon” has been the largest in the history of the company failure. Subscribers of the operator and a subsidiary of the company, Yota has been unavailable for voice communication and Internet access due to technical network issues. The accident affected the residents of the capital and Central regions and the Volga region.
The cause of the accident was the failure of the software on one of the key system elements of the network of “MegaFon”, the problem arose because of an error in software Hewlett-Packard, installed in the data processing systems of the company. The company did not disclose the number of subscribers affected due to the accident on the networks.
According to analysts because of the may failure 50 000 subscribers of “MegaFon” transferred to other operators.