Have users messenger Facebook appeared personal assistant M, which operates on the basis of artificial intelligence by analogy with Siri and state consultants. It is reported Lookatme.
With M, you can communicate in private chat. User Messenger asks him a question in natural language or asks to do something. The request is processed by the algorithm, either goes to the staff of consultants, the number of which is not disclosed. Who exactly performs the request, the person will not know. When M will find a solution to the issue, it will report this in the response message.
Using M, for example, restaurant reservations, find a gift, buy clothes, book tickets or hotel, find a place with specific menus and stuff. The assistant will not use user data with Facebook. Instead, it uses the previous answers.
During the tests, engineers Facebook organized with the help of M event, looking for a special drink in New Orleans, was asked to decorate a table in the French style in Paris, and often left the assistant to call the company with Voicemail.
Staff is working to make M more humane. For example, the consultant may add to congratulation cupcakes, the birthday boy loves. An algorithm that can do. Currently, consultants are not employees of Facebook. In future they expect to increase staff, but with the accumulation of user data, the number of consultants can be reduced, since M will have to cope with more complex tasks.
In the future M will work for all Messenger users. Marcus notes that M can be used by other companies. For example, those that have a large flow of customers communicates with Voicemail. Unlike Siri and Cortana, M no gender.
Currently the Messenger user base has about 700 million people. Marcus recognizes that not all of them need M, but, according to him, Facebook intends to offer services that will suit any of them.
