In late November, Apple launched a program of free replacement batteries, iPhone 6s, which suddenly turn off when a sufficient level of charge. The company said that devices with such a defect are very small and this problem does not pose a threat to security.
Amid rumors about the presence of a defect in the iPhone, Apple has released a formal appeal to the users:
“We are very attentive to the opinions of our customers and their concerns about Apple products. Knowing that some users spontaneously disconnects iPhone we have carefully studied the message data, collecting and analyzing the problematic device.
We found that a small number of iPhone 6s that were released in September and October of 2015, contain a battery component production stage was longer than allowed outdoors. As a result, these batteries deteriorate faster than normal instances and cause spontaneous shutdown smartphones. It is important to note that this problem does not pose a threat to user safety.
We want our buyers know: the iPhone has a function to automatically disconnect under certain conditions, for example under conditions of extremely low temperatures. For iPhone users these shut-downs may seem unexpected, but they are designed to protect the electronic components of the device from a low voltage”.
The owners of iPhone 6s that will notice problems with your smartphone, you should visit one of our stores or authorized service centers Apple, the company said. Staff will verify the serial number and install, can the batteries be replaced for free.
Before Apple launched a website where you can check whether a specific iPhone replacement program battery.
