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Apple commented on the failure Face ID

During the presentation, an error occurred in working Face ID: iPhone X didn’t recognize the face of Craig federighi and encouraged him to enter a password. But is it? Apple commented on the situation.

The company explained that the new iPhone X, which showed during the presentation, use a large number of people and Face ID worked as well as Touch ID. The phone just turned off the scanner face after several failed attempts to recognize the user and prompt for a password.

In the words of Apple spokesperson:

“Employees of company X iPhone brought to the scene and did not understand that Face ID is trying to authenticate their faces. There were several unsuccessful attempts, which due to the fact that these people — not Craig.”

On the stage, when Federighi was trying to unlock the phone by face, and he came out, he quickly took the second demonstration device. After that, everything went smoothly.

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