Uber returned to the client from Toronto 18 518 CAD (14 419 U.S. dollars) per trip that was supposed to cost less than $ 20.
The news was published by Emily Kennard on Twitter, a friend of the victim. The company did not immediately respond to a tweet, but it returned the entire amount and apologized to the client, said Emily.
My friend was charged 18K for a 20 Min ride (!), and they are sticking to it. What in the world??? This is insane! @Uber_Support @badassboz @Uber pic.twitter.com/RjFihVLKIC
— Emily Kennard (@emilykennard) 9 Dec 2017
“An error has occurred. We full money back. We also sincerely apologize to the passenger for this”, — said the representative of Uber site Business Insider.
This is not the first case when Uber withdraws a large sum from-for failures in the system, recalls to Business Insider. In 2016, the Philadelphia resident got a bill for $ 30,000. In 2015, the passenger from new York received the notification of the cancellation of the $ 12,000 for the trip, which was originally worth $ 56.
The last error happened in a difficult time for the company. In November 2017, it became known that Uber has paid $ 100 000 hackers to hide information about the leak of user data. Before that, a month earlier, the developers found that the Uber app can monitor the screen of the iPhone.
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